Citi Private Bank Mobile for iPad
Challenge
When the iPad first came out in 2010, there was a race to create apps for it before the competition. We succeeded, and launched the first-ever iPad app designed for a private bank.
Role
Vice President, User Experience Design
Solution
.
- Beat all other competitors to the market by introducing Agile UX to Citi for the first time
- First release went from initial concept to App Store availability within three months
- Showcased Citi’s thought-leading publications through a custom-designed document reader
- Added account balance information with accompanying data visualizations
- Managed feature backlog and sprint/release planning
Award Winner
Forrester 2013: Best Practices for Tablet Financial Apps
The Tabby Awards 2012: Best Financial Tablet App
Created user profiles and designed based on user needs.
Generated application screen map for developer and stakeholder presentations.
Leveraged rich imagery to enhance premium feel of branding.
Overview page gives portfolio summary and recent publications.
Snapshot page shows data visualizations for the user’s portfolio.
Citi’s publications are divided into browseable categories.
Users could expand current vs prior balances to see the change over time.
PORTFOLIO
Enabling safe, inclusive access to public town-hall meetings in the age of COVID-19.
(Case study available during live portfolio reviews)
Award Winner
The Digiday Awards 2018: Best Branding B2B Campaign
OMMA Awards 2018: Best Business to Business Website
Award Winner
B2 Awards 2018: Award of Excellence, Web Presence
Award Winner
A’DESIGN Awards 2018: Winner, Platinum A’ Design Award
Webby Awards 2018: Nominated
HOW Design Awards 2017: Merit Winner
GOOD DESIGN Awards 2017: Winner, Interactive Media
HORIZON INTERACTIVE Award 2017: Winner, Best of Category: Utility
Award Winner
Forrester 2013: Best Practices for Tablet Financial Apps
The Tabby Awards 2012: Best Financial Tablet App